logo

Business Etiquette & Professionalism

  • Learn the importance of business etiquette, why it matters and how to improve business etiquette culture.
  • Learn how to develop a culture of excellence.
  • Understand the three components of business etiquette – appearance, communication, and behaviour.
  • Know how to make a great first impression and how to dress appropriately.
  • Understand how your personal style influences how you communicate with others.
  • Learn the do’s and don’ts of telephone and email etiquette.
  • Explore the business etiquette of different cultures and countries.
  • Understand the etiquette of how to deal with ethical dilemmas, personal issues, and difficult people.

Enroll now here.